Effective Date: November 30, 2025
Last Updated: November 30, 2025
Your Privacy Matters to Us
At Kiala Nutrition (kialagreens.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, including Kiala Nutrition Super Greens Powder.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
Personal Information: When you visit kialagreens.com, make a purchase, create an account, or communicate with us, we may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (processed securely through encrypted payment gateways)
- Order history and purchase preferences
- Communication preferences
Automatically Collected Information: When you access our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Click patterns and website navigation paths
- Device identifiers
- Cookies and similar tracking technologies
Health and Wellness Information: While using our website or customer support services, you may voluntarily share information about your health goals, dietary preferences, digestive health concerns, skin care routines, or wellness objectives. This information helps us provide better product recommendations and customer support.
How We Use Your Information
We use the collected information for various purposes related to operating our business and providing you with excellent service:
- Order Processing and Fulfillment: We use your personal information to process your orders for Kiala Nutrition Super Greens Powder and other products, arrange shipping, send order confirmations, and provide customer support regarding your purchases.
- Communication: We may use your email address and phone number to send you important information about your orders, respond to your inquiries, provide customer service, and send promotional communications about our Super Greens Powder and other wellness products (you can opt-out anytime).
- Website Improvement: We analyze usage data to understand how visitors interact with kialagreens.com, identify areas for improvement, optimize user experience, and develop new features and content.
- Marketing and Advertising: With your consent, we may use your information to send targeted marketing communications about digestive health products, bloating relief solutions, gut health supplements, and skincare nutrition through email, social media, or other digital channels.
- Personalization: We use collected data to personalize your shopping experience, recommend products based on your interests and purchase history, and provide content relevant to your wellness goals.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our Terms and Conditions.
- Fraud Prevention: We use information to detect and prevent fraudulent transactions, unauthorized access, and other potentially illegal activities.
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, sending emails, analyzing data, and providing customer service. These providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.
- Shipping Partners: To deliver Kiala Nutrition Super Greens Powder and other products to you, we share necessary shipping information with our logistics partners and carriers.
- Payment Processors: Payment information is processed through secure, PCI-compliant payment gateways. We do not store complete credit card information on our servers.
- Legal Requirements: We may disclose your information if required by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
- With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.
Cookies and Tracking Technologies
Kialagreens.com uses cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage patterns.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality, including shopping cart operations and secure account access
- Performance Cookies: Help us understand how visitors use our website by collecting anonymous usage statistics
- Functionality Cookies: Remember your preferences and settings to provide a personalized experience
- Marketing Cookies: Track your browsing activity to deliver relevant advertisements about digestive health supplements and wellness products
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers with firewall protection
- Regular security audits and vulnerability assessments
- Restricted employee access to personal data
- Secure payment processing through PCI-compliant systems
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it’s inaccurate or incomplete.
- Deletion: You may request deletion of your personal information, subject to certain legal exceptions (such as order records required for accounting purposes).
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at bsri4263@gmail.com.
- Data Portability: You may request a copy of your personal information in a structured, commonly used format.
- Restriction of Processing: You may request that we limit how we use your personal information in certain circumstances.
To exercise any of these rights, please contact us at bsri4263@gmail.com. We will respond to your request within a reasonable timeframe in accordance with applicable laws.
Children’s Privacy
Kialagreens.com and our products, including Kiala Nutrition Super Greens Powder, are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at bsri4263@gmail.com, and we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, health and wellness blogs, and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
International Data Transfers
If you are accessing kialagreens.com from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers and service providers are located. By using our website, you consent to such transfers.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by us
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at bsri4263@gmail.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our website or sending you an email. The “Last Updated” date at the top of this policy indicates when it was most recently revised.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: bsri4263@gmail.com
Website: kialagreens.com
We value your trust and are committed to addressing your privacy concerns promptly and transparently.